03.5 Receiving Fetch Notifications

By default, FileThis sends you an email every time it delivers a document from one of your accounts. In addition, if FileThis has trouble delivering a document, you receive a notification. If you’d rather not receive these notifications, you can customize the notifications you receive.

Customizing Fetch Notifications Using a Browser

    1.    Click Hello, [Your Name] in the upper-left corner of the FileThis window and select Preferences from the menu.



    2.    Uncheck any options in the Email Me When area:
  • New Documents Are Delivered: Receive an email every time FileThis Fetch collects new documents.
  • There Is a Problem with a Connection: Receive an email if FileThis Fetch is unable to collect documents (often due to a changed password).
  • There Is Information About My Subscription: Receive an email when changes occur to your FileThis Fetch subscription.

    3.    To save your new notification settings, click OK.

Customizing Fetch Notifications Using the FileThis Mobile App

    1.    Login to your FileThis account and tap the menu in the upper-left corner.

app menu

    2.    Click the Settings button at the top.


    3.    Scroll down to the Email Notification settings.

    4.    Drag the white switch to the left to disable any email notifications:
  • New Documents: Disable this if you don't want to receive email every time FileThis Fetch collects new documents.
  • Problem: Disable this if you don't want FileThis Fetch to notify you when it is unable to collect documents (often due to a changed password).
  • Subscription News: Disable this if you don't want to be notified of any changes to your FileThis Fetch subscription.


     5.    When you're finished changing Settings, return to the home screen.
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